Privacy Policy

Privacy Policy

The person responsible for data processing is:
Peter Kückelhaus
Gausstraße 196a
22765 Hamburg

Email: info@a-fine.de

We are pleased about your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring the uninterrupted operation of the site and improving our offerings. This serves to protect our overriding legitimate interests in a correct presentation of our offerings in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in designated forms on this website are processed on their servers. If you have questions about our service providers and the basis of our collaboration with them, please contact the options described in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: Canada

Our service providers are located and/or use servers in the USA and in other countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our collaboration with them is based on standard data protection clauses of the European Commission.

2. Data processing for contract execution and for contacting

2.1 Data processing for contract execution

For the purpose of contract processing (including inquiries and processing of any existing warranty and performance disruption claims as well as any legal update obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as we need the data in these cases for contract processing and cannot ship the order without this information. The data collected can be seen from the respective input forms.

Further information on the processing of your data, particularly regarding the transfer to our service providers for the purposes of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the complete processing of the contract, your data will be restricted for further processing and deleted after the expiration of the tax and commercial retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve a further data use that is legally permitted and of which we inform you in this statement.

Inventory Management System

For order and contract processing, we use inventory management systems from external service providers. Our service providers act on our behalf as part of a data processing agreement. If you have questions about our service providers and the basis of our collaboration with them, please contact the option described in this privacy policy.

Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our collaboration with them is based on standard contractual clauses of the European Commission.

2.2 Customer Account

As far as you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we use your data for the purpose of opening a customer account as well as for storing your data for future orders on our website. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or through a designated function in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve a further data use that is legally permitted and of which we inform you in this statement.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR when you voluntarily provide this information during contact with us (e.g., via contact form or email). Mandatory fields are marked as such, as we need the data in these cases to process your contact. The data collected can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve a further use of data that is legally permitted and of which we inform you in this statement.

3. Data processing for the purpose of shipping processing

For contract fulfillment in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, as far as this is necessary for the delivery of ordered goods.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they handle the shipping for us (drop shipping). They are considered shipping service providers in the sense of this privacy policy.

Data transfer to shipping service providers for the purpose of delivery notification

If you have given us your explicit consent during or after your order, we will pass on your email address and telephone number to the selected shipping service provider based on this consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve a further use of data that is legally permitted and of which we inform you in this statement.

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we transmit the data necessary for processing the payment transaction to our technical service providers, who work for us as part of a processing agreement, or to the commissioned credit institutions or the selected payment service provider, as far as this is necessary for processing the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 sentence 1 lit. b GDPR. In part, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or through a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
If you have questions about our partners for payment processing and the basis of our collaboration with them, please contact the option described in this privacy policy.

4.2 Data Processing for the Purposes of Fraud Prevention and Optimizing Our Payment Processes

If necessary, we provide our service providers with additional data, which they use together with the data necessary for processing the payment as our processors for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves, according to Art. 6 para. 1 sentence 1 lit. f GDPR, to safeguard our overriding legitimate interests in protecting against fraud and in efficient payment management.

4.3 Identity and Credit Check when Selecting Klarna Payment Services

Klarna Direct Debit, Purchase on Invoice via Klarna
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as Klarna), we ask for your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, that we may transmit the data necessary for processing the payment and for identity and credit checks to Klarna. In Germany, the economic information agencies mentioned in Klarna's privacy policy may be used for identity and credit checks. Klarna uses the information received about the statistical probability of a payment default for a reasoned decision regarding the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy. This may result in us being unable to offer you certain payment options. You can also revoke your consent to this use of personal data at any time directly with Klarna.

5. Advertising via email

5.1 Email newsletter with registration and newsletter tracking

When you subscribe to our newsletter, we use the necessary data or data separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a designated link in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve a further data use that is legally permitted and of which we inform you in this statement.

We would like to inform you that we evaluate your user behavior when sending the newsletter. To do this, we also analyze your interaction with our newsletter by measuring, storing, and evaluating open rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the sent emails include one-pixel technologies (e.g., so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we particularly link the following "newsletter data"

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the call,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the email address,
  • the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and possibly an individual ID. Links included in the newsletter may also contain this ID.

If you do not wish to have newsletter tracking, it is always possible to unsubscribe from the newsletter as previously described.

The information will be stored as long as you have subscribed to the newsletter.

5.2 Email newsletter without registration and your right to object

If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products from our range via email based on § 7 para. 3 UWG. This serves to protect our overriding legitimate interests in a promotional approach to our customers within the framework of a balancing of interests.
You can object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a designated link in the promotional email, without incurring any costs other than the transmission costs according to the basic rates.
After unsubscribing, we will delete your email address from the recipient list, unless you have explicitly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve a further data use that is legally permitted and of which we inform you in this statement.

5.3 Newsletter sending

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have questions about our service providers and the basis of our collaboration with them, please contact the option described in this privacy policy.

The newsletter and the newsletter tracking shown above may also be sent by our service providers as part of processing on our behalf. If you have questions about our service providers and the basis of our collaboration with them, please contact the option described in this privacy policy.

5.4 Sending review requests via email

If you have given us your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR during or after your order, we will use your email address to request a review of your order through the evaluation system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a designated link in the review request.

The evaluation requests may also be sent by our service providers as part of processing on our behalf. If you have questions about our service providers and the basis of our collaboration with them, please contact the contact options described in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: United Kingdom

6. Cookies and Other Technologies

6.1 General Information

To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the browser session ends, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).
We use technologies that are essential for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process IP address, time of visit, device and browser information, as well as information about your use of our website (e.g., information about the contents of the shopping cart). This serves, within the framework of a balancing of interests, predominant legitimate interests in an optimized presentation of our offerings in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations we are subject to (e.g., to prove consent for the processing of your personal data) as well as for web analysis and online marketing. More information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. Additionally, we may use technologies that are not individually listed in this privacy policy. More information about these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform. You can access it by clicking on the fingerprint button in the lower right or left corner of the page.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

As far as you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can click on the fingerprint button in the lower right or left corner of the page. If cookies are not accepted, the functionality of our website may be limited.

6.2 Use of Usercentrics Consent Management Platform for Managing Consents

On our website, we use the Usercentrics Consent Management Platform (“Usercentrics”) to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage, and document your legally required consent for the processing of your personal data by these technologies. This is necessary under Art. 6 para. 1 sentence 1 lit. c GDPR to fulfill our legal obligation under Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data to which we are subject. Usercentrics is an offering of Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the web server of Usercentrics stores a so-called server log file, which also contains your anonymized IP address, date and time of the visit, device and browser information, as well as information about your consent behavior. Your data will be deleted after three years unless you have explicitly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve a further data use that is legally permitted and of which we inform you in this statement.

7. Use of Cookies and Other Technologies for Web Analysis and Advertising Purposes

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose has been fulfilled and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and Other Technologies". Additional information, including the basis of our collaboration with individual providers, can be found with the respective technologies. If you have questions about the providers and the basis of our collaboration with them, please contact the contact options described in this privacy policy.

7.1 Use of Google Services for Web Analysis and Advertising Purposes

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") as described below. The information automatically collected about your use of our website through Google technologies is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. There is no adequacy decision from the European Commission for the USA. Our collaboration with them is based on standard contractual clauses of the European Commission. If your IP address is collected through Google technologies, it will be shortened before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for individual technologies, data processing is based on an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in the Google Privacy Policy.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not merged with other data from Google. Data processing is based on an agreement on order processing by Google.

For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. Data sharing with Google under these data sharing settings occurs based on an additional agreement between the parties involved. We have no influence on the subsequent data processing by Google.

For the creation and execution of tests, we also use the extension feature of Google Analytics Google Optimize.

For the purpose of optimizing the marketing of our website, we use the so-called User-ID feature. With this feature, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online platforms, allowing us to analyze your user behavior across devices and sessions.

For web analysis, the extension feature of Google Analytics enables Google Signals for so-called "Cross-Device Tracking." If your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can create reports on your usage behavior (especially cross-device user numbers), even if you switch your device. We do not process personal data; we only receive statistics created based on Google Signals.

For web analysis and advertising purposes, the extension feature of Google Analytics enables the so-called DoubleClick cookie to recognize your browser when visiting other websites. Google will use this information to compile reports on website activities and to provide additional services related to website usage.

Google AdSense

Our website markets space for advertisements from third parties through Google AdSense. These ads are displayed to you at various locations on this website. The so-called DoubleClick cookie enables the display of interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, as well as information about your use of our website) and the automatic assignment of a pseudonymous user ID, which helps determine interests based on visits to this and other websites.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing cookie is set when you visit our website, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, as well as information about your use of our website) and using a pseudonymous cookie ID based on the pages you visited. Further data processing only occurs if you have activated the "personalized advertising" setting in your Google account. If you are logged into Google during your visit to our website, Google uses your data along with Google Analytics data to create and define audience lists for cross-device remarketing.

For website analysis and event tracking, we measure your subsequent usage behavior through Google Ads Conversion Tracking when you arrive at our website via a Google Ads advertisement. This may involve the use of cookies and the collection of data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events we define, such as visiting a webpage or signing up for a newsletter), from which usage profiles are created using pseudonyms.

Google Maps

For the visual representation of geographic information, Google Maps collects data about your use of the Maps features, particularly the IP address and location data, which is transmitted to Google and subsequently processed by Google. We have no influence over this subsequent data processing.

Google reCAPTCHA

To protect against abuse of our web forms and against spam from automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and conducts an analysis of your use of our website using a so-called JavaScript and cookies. Additionally, other cookies stored by Google services in your browser are evaluated. There is no reading or storage of personal data from the input fields of the respective form.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the enhanced privacy mode we use, transmitted to Google, and subsequently processed by Google only when you play a video.

7.2 Use of Facebook services for web analysis and advertising purposes

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies presented below by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events we define, such as visiting a webpage or signing up for a newsletter), from which usage profiles are created using pseudonyms. As part of the so-called advanced data matching, information for matching purposes is also collected and stored in a hashed form, which can identify individuals (e.g., names, email addresses, and phone numbers). To this end, a cookie is automatically set by the Facebook Pixel when you visit our website, which allows for the recognition of your browser when visiting other websites through a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account to compile reports on website activities and to provide additional services related to website usage, particularly personalized and group-based advertising.
The information automatically collected about your usage of our website through Facebook (by Meta) technologies is usually transmitted to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision from the European Commission for the USA. If the data transfer to the USA falls under our responsibility, our cooperation is based on standard contractual clauses of the European Commission. Further information about data processing by Facebook can be found in the privacy policy of Facebook (by Meta).

Facebook Analytics

As part of the Facebook Business Tools, statistics about visitor activities on our website are created from the data collected by the Facebook Pixel regarding your usage of our website. Data processing is based on an agreement on data processing by Facebook (by Meta). Your analysis serves the optimal presentation and marketing of our website.

Facebook Ads (Ads Manager)

We advertise this website on Facebook (by Meta) as well as on other platforms through Facebook Ads. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, particularly the decision regarding the placement of ads for individual users. Unless otherwise specified for the individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

Based on the statistics created by Facebook Pixel about visitor activities on our website, we conduct group-based advertising on Facebook (by Meta) through Facebook Custom Audience, by determining the characteristics of the respective target group. In the context of the extended data matching taking place to determine the respective target group (see above), Facebook (by Meta) acts as our data processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we conduct personalized advertising through Facebook Pixel Remarketing.

Through Facebook Pixel Conversions, we measure your subsequent usage behavior for web analysis and event tracking when you arrive at our website via a Facebook Ads advertisement. Data processing is based on an agreement on data processing by Facebook (by Meta).

7.3 Information on third country transfer (data transfer to third countries)

We use technologies from service providers on our website whose server locations may be in third countries outside the EU or the EEA. This also includes the USA. If, as in the case of the USA, there is no adequacy decision from the EU Commission, an adequate level of data protection must be ensured through other appropriate guarantees. The ECJ ruled in July 2020 that the Privacy Shield agreement between the EU and the USA can no longer be used to transfer personal data to the USA. This means that the sectoral adequacy decision has been revoked.
Appropriate guarantees in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection regulations (Binding Corporate Rules) are generally possible, but require prior verification by the contracting parties to ensure that an adequate level of protection can be guaranteed. According to the ruling of the ECJ, it may be necessary to take additional protective measures.
We have fundamentally agreed with the third-party technologies we use, which process personal data in a third country like the USA, to the standard contractual clauses issued by the EU Commission that are still valid. Where possible, we also agree on additional guarantees to ensure that adequate data protection is provided in the USA or other third countries.
Nevertheless, it may occur that despite all contractual and technical measures, the level of data protection in the third country does not meet that of the EU. For these cases, we ask for your consent, if necessary, as part of the cookie consent, in accordance with Art. 49 para. 1 lit. a GDPR for the transfer of your personal data to a third country. This particularly concerns the transfer of data to the USA.
In particular, there is a risk that US authorities may receive access rights to your personal data that are not sufficiently restricted from an EU perspective, without us as the data exporter or you as the data subject being aware of it, and you may not have any legal remedies available to prevent or take action against such access.

8. Integration of the Trusted Shops Trustbadge/other widgets

To display the Trusted Shops services (e.g., quality seal, collected reviews) as well as to offer Trusted Shops products to buyers after an order, Trusted Shops widgets (e.g., Trusted Shops Trustbadge) are integrated on this website.

This serves to safeguard our predominant legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne (Trusted Shops), with which we are jointly responsible under data protection law according to Art. 26 GDPR. We will inform you in this privacy notice about the essential contractual contents according to Art. 26 para. 2 GDPR.
As part of the joint responsibility between us and Trusted Shops GmbH, please direct any data protection inquiries and the assertion of your rights preferably to Trusted Shops GmbH, whose contact options you can find here. Further information on data protection can be found at the following link here. Regardless, you can always contact us using the contact option described in this privacy policy. Your request will then be forwarded to the other responsible party for response, if necessary.

8.1 Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided as part of a joint responsibility by a US-based CDN provider (Content Delivery Network). An adequate level of data protection is ensured through standard contractual clauses and other contractual measures. For more information on the data protection of Trusted Shops GmbH, please find it here. When the Trustbadge is called, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of access, amount of data transferred, and the requesting provider (access data) and documents the access. The IP address is anonymized immediately after collection, so the stored data cannot be assigned to your person. The anonymized data is used particularly for statistical purposes and error analysis.

8.2 Data processing after order completion

After the order is completed, your email address hashed by a cryptographic one-way function will be transmitted to Trusted Shops GmbH. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR. This serves to verify whether you are already registered for services with Trusted Shops GmbH and is therefore necessary for the fulfillment of our and Trusted Shops' predominant legitimate interests in providing the buyer protection linked to the specific order and the transactional evaluation services according to Art. 6 para. 1 sentence 1 lit. f GDPR. If this is the case, further processing will take place in accordance with the contractual agreement made between you and Trusted Shops. If you are not yet registered for the services, you will subsequently have the opportunity to do so for the first time. Further processing after registration will also be governed by the contractual agreement with Trusted Shops GmbH. If you do not register, all transmitted data will be automatically deleted by Trusted Shops GmbH and personal reference will no longer be possible.

Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring uninterrupted operation. This may involve processing in third countries (USA and Israel). An adequate level of data protection is ensured in the case of the USA through standard contractual clauses and other contractual measures, and in the case of Israel through an adequacy decision.

9. Social Media

Social plugins from Facebook (by Meta), Twitter, Instagram (by Meta), Pinterest

Our website uses social buttons from social networks. These are only embedded as HTML links in the page, so that when you access our website, no connection is yet established with the servers of the respective provider. Clicking on one of the buttons opens the website of the respective social network in a new window of your browser where you can, for example, use the like or share button.

10. Contact options and your rights

10.1 Your Rights

As a data subject, you have the following rights:

  • according to Art. 15 GDPR the right to request information about your personal data processed by us to the extent specified therein;
  • according to Art. 16 GDPR the right to request the immediate correction of inaccurate or completion of your personal data stored with us;
  • according to Art. 17 GDPR the right to request the deletion of your personal data stored with us, unless further processing
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • is necessary for the establishment, exercise, or defense of legal claims;
  • according to Art. 18 GDPR the right to request the restriction of the processing of your personal data, to the extent that
    • the accuracy of the data is contested by you;
    • the processing is unlawful, but you refuse its deletion;
    • we no longer need the data, but you need it for the establishment, exercise, or defense of legal claims; or
    • you have lodged an objection to the processing according to Art. 21 GDPR;
  • according to Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transfer to another controller;
  • according to Art. 77 GDPR the right to lodge a complaint with a supervisory authority. In general, you can contact the supervisory authority of your usual residence or workplace or our company's registered office for this purpose.

Right to Object

To the extent that we process personal data as described above to safeguard our overriding legitimate interests, you may object to this processing with effect for the future. If the processing is for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing is for other purposes, you have a right to object only if there are reasons arising from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.

This does not apply if the processing is for the purposes of direct marketing. In that case, we will not further process your personal data for this purpose.

10.2 Contact Options

If you have questions regarding the collection, processing, or use of your personal data, requests for information, correction, restriction, or deletion of data, as well as the withdrawal of consents granted or objections to a specific use of data, please contact us directly using the contact details in our imprint.

Declare withdrawal

Please fill out the following form to declare your withdrawal from the contract.