General terms and conditions

General Terms and Conditions

1. Scope of Application

The following terms and conditions apply to all orders placed through our online shop. Our online shop is exclusively aimed at consumers.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity that acts in the exercise of their commercial or independent professional activity when concluding a legal transaction.

2. Contracting Party, Conclusion of Contract, Correction Options

The purchase contract is concluded with Afine GmbH.

The presentation of the products in the online shop does not constitute a legally binding offer, but rather an informal online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. By clicking the order button, you submit a binding offer for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent via email immediately after submitting the order.

We accept your offer within two days by

• we issue an acceptance declaration in a separate email or
• if the payment transaction is carried out by our service provider or the selected payment service provider. The timing of the payment transaction depends on the selected payment method (see under "Payment").

The relevant alternative for you depends on which of the listed events occurs first.

3. Contract Language, Storage of Contract Text

The language(s) available for the conclusion of the contract: German

We store the contract text and send you the order details and our terms and conditions in text form. You can view the contract text in our customer login.

4. Delivery Conditions

In addition to the stated product prices, shipping costs may apply. You can find more details about any applicable shipping costs in the offers.

We only deliver via shipping. Unfortunately, self-collection of the goods is not possible.

5. Payment

The following payment methods are generally available in our shop:

Credit card
In the ordering process, you provide your credit card details. Your card will be charged immediately after placing the order.

PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction will be carried out by PayPal immediately after placing the order. Further information is provided in the ordering process.

PayPal Plus
In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), we offer you the following payment options as PayPal Services. Unless otherwise stated below, payment via PayPal Plus does not require registration with PayPal. Further information is provided with each payment option and in the ordering process.

Sofort by Klarna
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account enabled for online banking, authenticate yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after placing the order. Further information is provided in the ordering process.

Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Payment via Klarna is only available for consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information is provided with each payment option and in the ordering process.

Purchase on Invoice via Klarna
The invoice amount is due 14 days after the goods are shipped and the invoice is received.

Klarna Direct Debit
You grant Klarna a SEPA direct debit mandate. Klarna will inform you of the date of the account debit (so-called prenotification). The account debit occurs after the goods are shipped.

6. Retention of Title

The goods remain our property until full payment is received.

7. Transport Damage

If goods are delivered with obvious transport damage, please report such errors as soon as possible to the carrier and contact us immediately. Failure to report a complaint or contact us will have no consequences for your legal claims and their enforcement, particularly your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance.

8. Warranty and Guarantees

8.1 Liability for Defects

Unless expressly agreed otherwise, the statutory liability for defects applies.

Notice to Consumers
We would like to inform you that when selling used goods to consumers, we may shorten the limitation period regarding warranty rights for defects to one year from the delivery of the goods, provided that we inform you of this specifically and it is expressly and separately agreed upon.

If and to the extent that restrictions and/or deadlines are expressly and separately agreed upon, these do not apply to claims arising from damages caused by us, our legal representatives, or vicarious agents.

• in the case of injury to life, body, or health
• in the case of intentional or grossly negligent breach of duty as well as deceit
• in the case of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and on which the contractual partner can regularly rely (cardinal obligations)
• within the framework of a warranty promise, as agreed, or
• as far as the scope of the Product Liability Act is opened.

8.2 Warranties and Customer Service

Information on any applicable additional warranties and their exact conditions can be found with each product and on special information pages in the online shop.

Customer service: You can reach our customer service for questions, complaints, and objections on weekdays from 9:00 AM to 4:00 PM at the telephone number +49 (0)40 228214350 and by email at bestellung@a-fine.de.

9. Liability

For claims arising from damages caused by us, our legal representatives, or vicarious agents, we are always fully liable.

• in the case of injury to life, body, or health,
• in the case of intentional or grossly negligent breach of duty,
• in the case of warranty promises, as agreed, or
• as far as the scope of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and on which the contractual partner can regularly rely (cardinal obligations), our liability for slight negligence by us, our legal representatives, or vicarious agents is limited to the foreseeable damage at the time of the conclusion of the contract, the occurrence of which must typically be expected.
In addition, claims for damages are excluded.

10. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are willing to participate in an out-of-court conciliation procedure before a consumer arbitration board.

The responsible body is the Out-of-Court Dispute Resolution Center for Consumers and Entrepreneurs e. V., Hohe Straße 11, D-04107 Leipzig, www.streitbeilegungsstelle.org.